My Account
Question
What’s the advantage of setting up an account with Black Box Network Services and how do I do it?
Answer
Once you’ve set up an account, you can visit your account anytime you need to view your profile and your order history. It’s easy to set up an account. Just go to your account and click on “Create a new Black Box account.”
Question
How do I edit my account information?
Answer
Just go to your account and click on your profile to view and update your contact information. To update your billing address, you must talk to a Customer Service Representative.
Question
I forgot my password. What do I do?
Answer
Talk to a Customer Service Representative at 1300 73 4455.
Question
What are my payment choices?
Answer
If you have an account set up with Black Box Network Services and have established a credit line for your account, you can place orders on-line with Net 30 terms. Or you can pay by credit card.
We accept the following credit cards:
• Visa
• MasterCard
• American Express
Question
When will my credit card be charged?
Answer
Your credit card will be preauthorised when you place your order but won’t be charged until your order is shipped.
Question
How can I get a copy of my invoice?
Answer
Talk to a Customer Service Representative at 1300 73 4455.
Got Questions?
