Unified Communications
Unified Communications can bring significant value and efficiencies to your business and enable you to respond to customers quickly and effectively. It brings together many communications functions that your organisation may already use and helps them work together to better serve your customers and your employees.
Black Box Network Services can help you understand both how a Unified Communications solution works and how your organisation can benefit from one. We can help you develop a practical road map for migrating to and making the most of your Unified Communications solution.
Unifying your communications represents a whole new way of looking at your communications infrastructure. Unified Communications solutions are flexible and scalable, affect all areas of your network, and include the following features:
• IP Telephony
Converge your voice and data traffic onto your IP network for improved efficiency, cost
savings, and application enablement
• Voice Mail and Unified Messaging
Enable your employees to stay connected and access all their messages through a single user
interface that is easily accessible by various devices
• Presence
View your team’s availability instantly—all from a single screen
• Mobility
Keep your mobile workers reachable and able to respond to each other and your customers—anywhere, anytime
• Collaboration
Enable information and file sharing to improve decision making and drive productivity
• Conferencing
Bring decision makers together at the click of a mouse to keep your business moving
• Improved User Interfaces
Integrate features into the desktop to improve productivity and help reduce training
time and costs
• Security
Protect your company assets and data as information is shared and accessed in real time
An effective Unified Communications solution from Black Box Network Services can impact your back office processes as information is delivered in real time and secured data is received by team members every time, everywhere.
With a robust portfolio of Unified Communications solutions and applications from today’s leading communications manufacturers—and more than 25 years of voice and data networking experience—Black Box Network Services can recommend, design, implement, and manage a solution that can bring the best of Unified Communications technologies to your organisation.
Black Box Network Services can unify your communications
To learn more about our Unified Communications portfolio or to have a Black Box Team
Member contact you about our solutions or services, contact us
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